Privacy Policy

1. Who we are

ContextSnip (“we”, “us”, “our”) is a screen-capture tool that converts recordings into AI-readable markdown. We are based in Rotterdam, South Holland, the Netherlands.

Contact: privacy@contextsnip.ai

2. Our privacy-first approach

ContextSnip is designed around local-first processing. Screen recordings, click tracking, frame extraction, and transcription (via Whisper.cpp) all happen entirely on your device. We never upload, transmit, or store your capture data on our servers. Zero network requests are made during the capture workflow.

3. What data we collect

3.1 Waitlist and account data

When you join our waitlist or create an account, we collect your email address and, optionally, your name. This data is stored securely and used only to communicate product updates and grant access.

3.2 Website usage data

Our website may use essential cookies and basic analytics to understand aggregate traffic patterns. We do not use advertising trackers or sell your data to third parties. See our Cookie Policy for details.

3.3 Desktop application data

The ContextSnip desktop app processes all data locally. We do not collect, access, or store any of your screen recordings, extracted frames, transcriptions, or generated markdown output.

4. Legal basis for processing (GDPR)

We process personal data under these legal bases:

• Consent — when you sign up for the waitlist or accept optional cookies.
• Legitimate interest — to improve our website and understand aggregate usage patterns, balanced against your rights.
• Contract performance — to provide the service when you create an account.

5. Data sharing and transfers

We do not sell, rent, or trade your personal data. We may share data with:

• Infrastructure providers — hosting and email delivery services that process data on our behalf under Data Processing Agreements (DPAs).
• Legal obligations — when required by Dutch or EU law.

If data is transferred outside the EEA, we ensure appropriate safeguards are in place (e.g., EU Standard Contractual Clauses).

6. Data retention

Waitlist emails are retained until you unsubscribe or request deletion. Account data is retained for the duration of your account plus 30 days after deletion. We periodically review and purge data that is no longer needed.

7. Your rights under GDPR

As an EU/EEA resident, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, email privacy@contextsnip.ai. We respond within 30 days.

8. Security

We use industry-standard security measures to protect the limited data we collect, including encrypted connections (TLS), secure storage, and access controls. The desktop application’s local-only architecture means your most sensitive data (recordings, frames, transcriptions) never leaves your machine.

9. Children

ContextSnip is not directed at individuals under 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.

10. Changes to this policy

We may update this policy as our product and legal obligations evolve. Material changes will be communicated via email or a notice on our website. Your continued use of ContextSnip after changes constitutes acceptance.